Monday, January 11, 2010

QC Newsletter December 2009 - How to Select A Professional Carpet Cleaning Firm

How to Select A Professional Carpet Cleaning Firm

What distinguishes one Carpet Cleaning company from another? This checklist will ensure that you have asked the right questions:

Q: Are They An IICRC Certified Firm? We are and our technicians are required to be certified also. They must attend seminar/classes to keep their certifications valid.

Q: What Kind of Experience Do They Have? We are experienced in all methods of carpet cleaning, all fabric types and carpet construction as well as the most unusual soiling conditions.

Q: What Systems Do They Use? Our company is committed to first class service systems. We carry the latest in equipment and materials to ensure the best service available.

Q: Are They Well Educated In Their Field? Most companies in our industry do not invest in educating themselves in their field. We regularly attend educational courses, certification schools, conventions, study trade journals and books related to our work. We stay on the cutting edge of technology and changes that regularly occur in our industry. Our national network of expertise is brought directly to your job site.

Q: Will You Get What You Pay For? With our company? Yes! Never select a service company based on price. Some companies would have you believe that you can get a quality service for a very low price. Their technique is to advertise a low price to get in the door, only to reveal that the low price does not include what you really need. If they do honor that low, low price. Remember that age old saying “You get what you pay for”

Q: Do They Offer Green Cleaning? Our company offers you choices of cleaning products. Green cleaning promotes health, safety and social consciousness. The green cleaning products we use focus on improving your indoor air quality, recycling and minimizing the use of raw material/products that require disposal.

Q: Are they licensed, bonded and insured? Our company holds a CCB (Contractors Construction Board) license, Tualatin business license and a Metro Business license. We have a janitorial bond and a license bond. Also, we carry liability insurance so that you can feel 100% protected against property damage or injury.

Q: Do They Guarantee Their Work? With our company all quotes are free, complete and in writing. There are no hidden costs. If you are unsatisfied we will return to your home, inspect and re-clean if needed. Your satisfaction is important to us!

No comments:

Post a Comment