Friday, July 22, 2011

QC Newsletter August 2011 - Bait and Switch

Beware of Bait and Switch Carpet Cleaners!

You know the type - they “bait” you with a low price, then “switch” you to their “dual scrub” or “deep clean” system. They proceed to soak your carpet and leave a soapy residue behind!

>>>>>Good luck getting them back<<<<<

Beware of low priced carpet cleaning. If their price is truly low, you should be concerned about their quality. How can you pay technicians a decent wage and have the best products and equipment at the lowest price? You can’t.

Some companies advertise a low price, then charge you more when they get there. Be clear about what is included and what is not. In some ads, the fine prints says “we recommend our dual scrub method for all heavily soiled carpet”. How many carpets are heavily soiled?
All of them! Even if you held them to the “$34.95”, you would get a very poor cleaning.

Here are some questions to ask every carpet cleaner about their company and their cleaning process...

What method do you use?

Do you vacuum the carpet?

Do you pre-spot urine and other spots?

Do you pre-spray the carpet?

Do you use air movers to speed the drying process?

Is all spot cleaning included in the price?

Do you give a free bottle of spot remover?

Do you give a free pair of booties?

How long have you been in business?

Are you certified by the IICRC?

Do you have liability insurance?

Do you use sub contractors or employees?


A low priced carpet cleaning company simply cannot provide the most advanced, guaranteed cleaning technology at a low, low price. Something has to be cut from their service.

Our company offers all these benefits and more!


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