QC Newsletter November 2010 - Certified Carpet Cleaner

What is a “Certified” Carpet Cleaner?

When shopping for carpet cleaning, you may have noticed the word “certified” being used in advertising. You may have seen a logo being used to feature certification. What does this mean to you as a client? Would you be surprised to learn that most carpet cleaning companies have no formal training? That they are not required to be licensed? That there is no requirement to have any certification whatsoever? Is training and certification important? After all, isn’t carpet cleaning a “menial” task that anyone can perform?

Actually, a carpet cleaning professional is working with one of your most valuable assets. Should it be trusted with just anyone? Unfortunately, our industry is full of “rogues” that only care about how much money they can get from you and nothing about the life of your carpeting. They do not care about the industry in which they work.

Have you ever notice that in many states, air conditioning companies, plumbers, and pest control companies are required to be licensed? Not so for carpet cleaners. Fortunately for you, and for me, there are many fine people in the carpet cleaning industry that realize the standard must be raised. Those's of us in that process help to police our own industry. In order to do this, associations and Certification organizations were created. One such organization is called the IICRC (Institute of Inspection, Cleaning and Restoration Certification). This organization provides certification courses and exams for the carpet cleaning industry. By attending these courses, carpet cleaners are taught about fiber identification, carpet construction, cleaning chemistry, cleaning methods and professionalism.

These valuable concepts equip them to choose the proper procedures for cleaning your carpet. The certified firm is on the cutting edge of technology and change in our industry. A certified firm knows the right way to apply cleaning procedures and chemistry. A certified firm is working together with other certified firms to raise the standard of carpet cleaning in general, therefore providing you with a higher quality product.

NOTE: Never use a carpet cleaning company that is not certified by the IICRC! This may void the warranty on your carpet!