Thursday, February 25, 2010

QC Newsletter March 2010 - Deep Cleaning and Selecting a Carpet Cleaning Professional

Deep Cleaning and Selecting A Carpet Cleaning Professional
Hire a carpet cleaning professional

If you find that no matter how much you vacuum, your carpet still does not look like it used to, it may be time for deep cleaning. While there are do-it-yourself cleaning methods on the market, hiring a professional is the safest, fastest and easiest option. To keep your carpet at peak performance, CRI (Carpet and Rug Institute) recommends professionally deep cleaning your carpet every 12 to 18 months. (Be sure to check your carpet warranty for particular requirements.) One source for finding a professional cleaning company in your area is the Institute of Inspeciation, Cleaning and Restoration Certification (IICRC) at www.certifiedcleaners.org.

When looking for a cleaning professional, take these cautions to heart:

Be careful of any company that contacts you by phone or that advertises a cleaning price by the room. Room sizes vary and charges should be based on the total area cleaned.

The use of brand name cleaning products does not necessarily suggest an affiliation with those companies or added credibility for the cleaning service. Make sure that you select a cleaning
professional with certification from an organization that certifies professionals.

Ask good questions. Do not be afraid to ask questions! Here are a few questions to keep in mind:

“How long have you been in business?”
The answer can speak volumes about a company’s reputation and experience.

“What formal training is required for the company’s cleaning technicians?
A reputable company should require employees receive training certifications.”

“Do you vacuum before deep cleaning the carpet?”
All professional cleaners should vacuum before they deep clean the carpet. This critical first step makes a huge difference in the end result.

“Do you use Seal of Approval cleaning solutions and equipment?”
Seal of Approval products have been independently tested and certified to effectively clean carpet without causing any damage.

Get an in-home inspection and estimate

Never go strictly by television advertisements or newspaper inserts or jump at the lowest bid. DON”T accept quotes over the phone!

Have the cleaning representative come to your home for an inspection to determine the type of cleaning method that is most suitable, as well as to inspect your carpet for problem spots or extremely soiled areas. Obtain a written agreement before any work is done. Usually they will not charge for furniture removal, routine spot removal or preconditioning. Make sure your are not charged for any extras. Get a written contract with the total price and statements of guarantees that the clean company offers. For more information visit, www.carpet-rug.org

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